The Federation of Small Businesses (FSB) has said that the UK’s broadband target is not ambitious enough and that “if small businesses are to thrive and prosper and contribute to a growing economy, they need universal access to what is now considered the fourth utility.”
A FSB report found that 94% of small business owners consider a reliable internet connection to be critical to the success of their business yet only 15% of firms say they are very satisfied with their broadband provision.
John Allan, chairman of the FSB, said: “The fact that we have around 45,000 businesses still on dial-up is unacceptable and many more throughout the country, even in London, are receiving poor service. Evidence from our members shows this clearly is a problem affecting all corners of the UK, rural areas and cities alike. While progress has been made with the residential market, businesses have not enjoyed the same benefits, which is holding back their growth.”